Privacy Policy

Last updated: November 2026

This Privacy Policy explains how APEX™, operated by TELBOR (Shanghai) Information Technology Co., Ltd. ("we", "us"), handles personal data collected through this website (apextes.com). We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data-protection laws.

1. What We Collect

We only collect the data you choose to submit through our inquiry and bulk-quote forms: your name, company, country, WhatsApp number, email address, product lines of interest, estimated volume and any message content you provide. If you contact us by WhatsApp or email, we retain the content of that correspondence.

2. Why We Process It

We use your data solely to respond to your inquiry — answering product, fitment and pricing questions, preparing quotes, and handling distribution discussions. This processing is based on our legitimate interest in responding to business inquiries, or on pre-contractual steps at your request.

3. Retention

Inquiry data is kept for as long as necessary to handle your request and for a reasonable period afterwards for business records, after which it is deleted or anonymized.

4. Sharing

We do not sell or rent your personal data. Data is shared only where necessary to operate our business (for example, email and messaging providers) or where required by law.

5. Your Rights

Under GDPR you may request access to, correction of, or deletion of your personal data, and you may object to or restrict processing. To exercise any of these rights, contact us at sales@apextes.com.

6. Analytics Cookies

This website may use privacy-respecting analytics, loaded only after your consent via the cookie banner. See our Cookie Policy for details.

7. Contact

Questions about this policy: sales@apextes.com. Marketing center: Shanghai, China.